comcast customer service

Comcast customer service

Comcast – an American multinational company operating as an Internet provider, a provider of digital television and the producer of feature films. Ralph Roberts – American entrepreneur and founder of the corporation Comcast.

Comcast company operates in the field of telecommunications and media, providing digital television services and Internet connection. Comcast produces many television programs and films, involved in the creation and maintenance of TV channels on various subjects, including the Golf Channel and NHL Network sports channels.

Today, Comcast is the largest telecommunications holding exercising its customer service around the world, providing digital television services. The company now employs about 153 thousand employees. The approximate cash equivalent assets of the company is equal to 165 billion dollars.

The company Comcast (Comcast) was founded in 1969 in the United States, Pennsylvania. The name «Comcast» formed by combining the words “Communication” and “Broadcast”.

Throughout the history of its existence, Comcast Corporation has acquired a share in the most profitable and predominantly regional telecommunications assets, such as the Spectator, Comcast SportsNet, E! Entertainment Television, Style Network, G4, The Golf Channel and NBC Sports Network.

In 1996, thanks to the purchase of Sarasota Online provider (one of the largest Internet providers in Florida), Comcast launched broadband Comcast Online. In March 2012, the number of connected subscribers exceeded 18.5 million.

In 1998, NTL bought the British division of Comcast.
1999 – year of the signing of the merger agreement with MediaOne. The contract amount – 60 billion dollars. In the same year was the rebranding and new logo was developed.

2002 – Comcast paid to the University of Maryland $ 25 million for the right to rename the basketball arena located on the campus, in the Comcast Center.

January 2005 – Company announces that it will be the majority owner of the new skyscraper in downtown Philadelphia, which also will be called the Comcast Center. 297-meter skyscraper is the tallest building in Pennsylvania.

December 2005 – the creation of a new unit Comcast Interactive Media (CIM), which specializes in online media.
In 2006, it was announced the launch of the new sports channel SportsNet New York in partnership with the New York Mets, and Time Warner Cable.

September 2008 – the release of the instrument panel SmartZone. With the help of the device users to send and receive e-mails, listen to voice mail on-line, and share this information with other users, send instant messages, and synchronize contacts from the address book.

October 2008 – the signing of a cooperation agreement with ABC Radio, which was to provide broadcast content firmmenogo E! Entertainment, Style Network and G4 regional branches Radio.

December 2009 – Comcast and GE enter into an agreement to purchase NBC Universal and section, with the result that Comcast acquires a controlling stake in the broadcaster.

As of September 2010 the number of cable networks Comcast subscribers reached 22.9 million, a high-speed Internet users were about 17 million, and voice services about 8.5 million.

Curiously, Comcast has won the award “The worst companies in America 2010”. Gold trophy in the form of feces was awarded to the company for the unprecedented number of complaints from subscribers.

Before becoming a multinational corporation, Comcast’s company was a small cable operator. She appeared in 1969 on the ruins of American Cable Systems, founded by Ralph Roberts.

Curiously, Roberts came in the telecommunications business. Prior to joining American Cable Systems, he held a senior position in the company, ranked second in the list of leaders on the US release suspenders. However, the suspenders began to go out of fashion, and Roberts began to think about where to invest the earned capitals. The choice fell on the CATV, one of the first systems of cable television, which he bought with two partners (Dan Aaron and Julian Brodsky).

Comcast based in Pennsylvania, and at the time of the launch of its live TV channel HBO (in 1977), had only 20 000 subscribers. Ten years later, he got stronger Comcast began buying up smaller competitors and related companies. So in 1986 the operator has acquired 26% shares of Group W Cable, two more large transactions is two years later: with Tele-Communications Inc. and cellular American Cellular Network Corporation operator. Well, and then all rolled like a snowball.

But the true flowering of Comcast fell on the 90th, when the post of head of the company came to the son of Ralph – Brian Roberts. In numerous interviews, the father said that he did not want his son to continue his work – he did not want to impose its decision. However, getting education, Brian has rejected several proposals and went straight to his father to get a job.

Robert Bryan began his career in one of the remote Comcast affiliates. However, quickly climbed the career ladder. As a result, using it in 1990, Comcast became the third-largest US operator. And already in 1994 he took the first position.

Comcast is divided into four major divisions: Comcast Cable, NBC Universal, Professional sports and Venture capital.

Comcast Cable – the largest division of Comcast Corporation. Its scope of activities includes the direct telecommunications: broadband, TV and VoIP-telephony under the brand name with xfinity. With legal entities the company is working under the brand Comcast Business.

NBCUniversal – Broadcasting Company, founded in May 2004 after the merger of the TV company NBC (Division General Electric) from Universal Studios. Comcast owns a 51% stake.

Division NBCUniversal is one of the largest producers of television content of various kinds: for example, the SyFy TV, Chiller, Cloo, E !, Universal HD, Oxygen Media and TV production companies Universal Cable Productions, Bravo Media, Esquire Network (JV), and others.

Part of the production of own content Roberts pushed uncontrolled price formation process in the finished product. The first own TV channel – Comcast SportsNet – was launched in 1996. It still exists today. Its activities are inherently linked to yet another division of the company – Professional sports.

Professional sports – as well as other major companies, Comcast’s heavily invested in the sport. As you know, in the US it is the true religion, each year brings a dizzying income. Comcast is sponsoring hockey team Philadelphia Flyers (NHL) and 76 basketball team Philadelphia (NBA).

In addition, the operator produces three thematic channel: Comcast SportsNet, Golf Channel and NBCSN.
Venture capital – the company is known venture capital funds. The first such fund – Comcast Interactive Capital – operator founded in 1999.

In late 2011, Comcast has taken part in a controversial program to combat downloading pirated content. Punishing this time decided not to those who distribute illegal content, and users who download it. Moreover, they decided to punish by reducing the speed of the Internet. In addition, the customer is redirected to a special web page where it should stay for as long as no contact with the staff of the provider for the educational conversation.

Contact Comcast customer service you can in two ways:

1. Make a phone call to Comcast phone number:
1-800-XFINITY (1-800-934-6489)

2. Contact the agent via chat:
https://customer.xfinity.com/help-and-support/chat

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